Small and midsize CPA firms are under increasing pressure—from talent constraints and shrinking compliance margins to growing client demand for higher-value, strategic guidance. The firms that are scaling effectively are doing so by intentionally connecting three disciplines: AI-enabled operations, expanded and specialized CAS and advisory services, and a disciplined, client-centric service model.
In this keynote, Jim Bourke outlines how firm leaders can move from experimentation to execution. He will share how to identify and deploy safe, high-impact AI pilots that improve quality and throughput; how to strengthen and extend existing CAS practices by delivering new and expanded advisory services; and how to elevate client service in ways that deepen relationships and protect revenue.
Attendees will gain insight into how high-performing firms are using AI in day-to-day practice, why CAS continues to outpace overall firm growth when supported by clear strategy, niches, and dedicated teams, and how firms are successfully cross-selling advisory services and integrating multiple offerings to drive sustainable growth and stronger client outcomes.
